Online ITIL 4 Specialist Create, Deliver and Support training in India with SLI
Course Overview

From the family of ITIL 4, the ITIL 4 Specialist Create, Deliver and Support training focuses upon the “core” service management activities. The ITIL 4 Specialist Program is focused upon upgrading the skills of the ITSM practitioners, who have the core understanding of managing the operations of products and services and handle end-to-end delivery. In this module, candidates will learn how to utilize how to integrate different kinds of value systems and activities to efficiently mold, deliver and support the IT products and services by ensuring to support all kinds of practices, methods and tools.

Who should attend it?

This SLI’s training program is best for IT service management practitioners to obtain the ITIL Managing Professional (MP) designation. Following of the roles include:

  • Service Desk Directors/Managers
  • IT Infrastructure & Support Managers
  • DevOps Managers
  • Senior Service & Support Analysts
  • Service Level Management Directors/Managers

This course fulfills training requirements for the ITIL® 4 Specialist: Create, Deliver and Support certification.
You can download the course content by clicking here.

Table of Contents will be updated shortly.


Prior to enrolling into this training, it is a must for the candidate to possess a basic level of IT and have a fair knowledge of electronics as well or candidates should have a sound understanding of computer forensics.

Key Benefits

The ITIL’s new service value system business model includes the following subject matters:

  • The price of service design and orchestration
  • Management of Deployment
  • Problem Management
  • Incident Management-detection and resolution
  • Service Desk
  • Service Validation and testing
  • Ensure to give proper stakeholder satisfaction

Why choose online training?

  • Suits a busy Lifestyle & Independent Learners
  • Train in the comfort of your home
  • Certificates on completion
  • Interactive course
  • Compatible on mobile, tablet and desktop
  • Case studies
  • Scenario based learning
  • Exercise files
  • Personal performance tool
  • Bookmarking ability
  • Note taking facilities
  • Trainer Support 24/7


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