Certified ITIL 4 Specialist Drive Stakeholder Value training in India with SLI
Course Overview

Have you obtained your ITIL 4 Foundation certificate but wish to pursue a higher level of education then ITIL 4 Specialist Drive Stakeholder Value training? Candidates keen to possess a highly reputed ITIL 4’s Managing Professional (MP) designation can make their dedicated efforts from this training. This program is best suitable for candidates who wish to acquire a stronghold on various kinds of interactions needed between the service provider and their respective customers, users, suppliers and partners. Candidates will gain a healthy understanding of crucial key topics such as the services such as the service level-agreement design, multi-supplier management, relationship management, customer and user experience design, customer journey. Candidates will gain a healthy understanding regarding the tools needed for driving user engagement and enhance internal and external stakeholder satisfaction respectively.


Who should attend it?

This training program is best for candidates indulged in service management. Different roles include:

  • Release and Deployment Manage
  • Systems Engineer
  • IT Service Management Professional
  • Infrastructure Engineer
  • Solution Architect
  • DevOps Manager/Specialist
  • Service Delivery Manager

This course fulfills training requirements for the ITIL® 4 Specialist: Drive Stakeholder Value certification.
You can download the course content by clicking here.


Table of Contents will be updated shortly.

Prerequisites

In order to enroll for this training program, candidate must have the minimum attainment of ITIL 4 Foundation certificate.

Key Benefits

Following are some of the key aspects of this training.

  • Candidates will gain complete knowledge of Relationship management
  • They will learn about portfolio and service request management
  • Get complete guidance on business analysis, service desk etc.
  • Gain comprehensive overview of Service level management, service catalog management.

Why choose online training?


  • Suits a busy Lifestyle & Independent Learners
  • Train in the comfort of your home
  • Certificates on completion
  • Interactive course
  • Compatible on mobile, tablet and desktop
  • Case studies
  • Scenario based learning
  • Exercise files
  • Personal performance tool
  • Bookmarking ability
  • Note taking facilities
  • Trainer Support 24/7

Classroom

Are you looking to enroll for a detailed classroom session? Get all the details you wish to have for your course by getting in touch with us at : info@siteslearningindia.in

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